Voyez ce que disent nos clients
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Dear Frank,
Fiona and I are writing this letter to express our gratitude for
managing our lake house project this year. Your Paragon team as well
as all of the trades’ people that were involved from beginning to
end worked really hard to make the result a remarkable success. Such
a project does not go without its frustrations but in the end, we
have a sense of achievement and a beautiful home in an inspiring
location for family and friends to enjoy.
Your project management framework made it easy from the beginning
to go from concept to design to planning. Your help was crucial at
this early stage to help translate our light industrial” concept
into practical solutions. We really enjoy the look and feel of our
home and the Paragon hybrid kit which we purchased as part of our
project served us well in that regard. We had the opportunity to
meet many of the potential sub contractors before beginning the
construction. Your guidance and negotiating skills made it possible
to obtain what we feel was the best value for money. While there
were many challenges with our site and concept, most of the trades
accomplished their job professionally, even if this was not
necessarily done in the timeliest manner in all cases. In this
context, our on-site manager Dan Bergeron stands above all in terms
of his dedication, capacity to solve issues and unbounded commitment
to the success of the project. His support and reliability was
simply amazing despite his managing several Paragon projects at
once. Dan was constantly in communication with us and always
available to hear our observations and requests.
I know that Paragon has learned a great deal in tackling our
project (as we have!), particularly in relation to building and
managing work in such a difficult site. There were challenges right
up-front and throughout the project because of slope, access, etc.
and our wish is that this would have been better anticipated,
particularly from a budget stand point. There were a few other
budget surprises which we had to manage in other phases of the house
construction and our only recommendation here is that you be more
comprehensive in the budgeting process with future clients. We can
say, however, that when issues arose in the construction process or
in relation to the materials purchased through the Hybrid kit,
communications were open and frank, always leading to a fair
resolution for both parties.
Working with Paragon in a project management approach requires a
true partnership because of the huge amount of decisions required
throughout the life of the project. We have felt very much supported
in this partnership and as such, we have invested considerable time
in participating in the different phases of the construction. Time,
patience, and the love of building something special are the real
investments needed to make this kind of project a success.
Sincere thanks again to Paragon for a job well done!
Charles Brassard & Fiona Stott |
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Building our cottage on the
Ottawa River has been a project of the heart from the onset. We knew
it would be a place to relax, enjoy the peace and quiet, and a place
to re-connect. Finding someone who could understand our vision and
appreciate our motivation was something we really worried about.
This place would need special people to build it. And we found them
all.
Paragon is a lot of different people who do their jobs very well.
From the beginning, we felt very comfortable and at ease with
everyone. They never minded our countless questions, emails, or
phone calls and we were warmly welcome all times at their offices or
on the job site. Paragon
designed our cottage. Standing in it today, it is so very obvious
how they honoured all the details that were so very important to us.
With their considerable experience in the business, they could take
our ideas, improve and embellish them, adding touches we never would
have even dreamed about. They enhanced our vision. And when it
needed to be done, they also helped us alter our vision to suit the
reality of our building site and our budget.
We are not experts in house construction and our huge gaps in
understanding sometimes made the building process stressful. Again,
Paragon was there; managing the project; patiently answering our
questions; anticipating our concerns; explaining the situation; and,
supporting us along the way. Building our cottage would have been
impossible without their expertise (and good sense of humour!)
The cottage that we envisioned is now a reality. Even before we
moved in, it is full of stories of interesting people. All the
contractors and the sub-trades left their mark and are part of the
fabric of our cottage. They did wonderful work and we cannot be more
pleased with the outcome. If
we had to do it all again, we would unquestionably run back to
Paragon. They earned our trust and our respect.
Dr. Paris
Vachon |
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We were very impressed with
Paragon’s expertise, suggestions, workmanship and everything else.
We had a very good experience with them. In fact we would use them
again in a heartbeat if we were to do any other projects. I'm sure
you would not be disappointed if you chose to work with them.
Sincerely, Debbie and Brad |
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We used the services of Paragon
Homes for designing, planning and building our country home on Lac
St. Pierre. Having now gone through the experience, I realize we
could not have done it without them. I heard many horror stories
from people when I told them we were planning on building our own
place. We experienced some problems, as any project as complicated
as building a home would, but they were all handled in a
professional manner to our satisfaction. The following are a few of
the things the experience of Paragon brought to the project:
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We worked with them to design
our house. They made many suggestions that we incorporated and
we’re glad we did.
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At the start, we didn’t know
what we didn’t know. We were very naïve about building a house,
especially in a rural area. We didn’t always like what we were
being told by Paragon but they opened our eyes to reality.
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Planning was a key. Paragon took
the time to make sure it was done thoroughly, preventing any big
schedule and financial surprises once the project was underway.
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The key to a project of this
nature is getting good trades people. Paragon knows the industry
and were able to connect us with good trades people and
subcontractors. We didn’t always select the low cost supplier but
worked with reliable trades.
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With a full-time job, there
is no way I could afford the time required to manage the
building of a country home an hour from our house – nor did I
have the expertise. Paragon provided this service making sure
the subcontractors did what they were contracted to do.
This was a big project for us.
Paragon was the reason it was a successful and enjoyable
experience.
Bob and Helene |
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Paragon was there to ensure
that everything went up just the way it should, and whatever
problems that popped up were fixed in good time and in a
professional manner. All that was in 1996, and the house is still in
excellent shape.
Denis |
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